These Terms of Sale and Use govern the purchase and use of the 21-Day Hand Reset. By purchasing or using it, you accept them.
1.1 "Provider", "we", "us" and "our" mean Groundwork Wellness LLC, a Tennessee limited liability company doing business as physiorobbie, of 1906 Glen Echo Rd, PO Box 150001, Nashville, TN 37215, United States.
1.2 "You" and "your" mean the individual who purchases or uses the Program.
1.3 "Program" means the 21-Day Hand Reset, being a pre-recorded, non-individualised general fitness and wellness program consisting of 21 daily instructional videos, together with the emails by which they are delivered and any accompanying written material.
1.4 "Site" means physiorobbie.com and any subdomain or page operated by the Provider, including the pages on which the Program videos are hosted.
1.5 "Disclaimer" means the Medical Disclaimer set out at clause 21 of these Terms, as amended from time to time.
1.6 "Feedback" means any communication you send to the Provider or publish in a forum operated by or on behalf of the Provider, including email replies, survey responses, social media comments, direct messages and community posts.
1.7 "Terms" means these Terms of Sale and Use together with the Disclaimer and the Privacy Policy.
2.1 By completing a purchase, accessing the Program, or using the Site, you agree to be bound by the Terms. If you do not agree to the Terms, do not purchase or use the Program.
2.2 You represent that you are at least 18 years of age and have the legal capacity to enter into a binding contract.
2.3 You represent that you are purchasing the Program for your own personal, non-commercial use.
2.4 The Program is offered from the United States. You are responsible for compliance with the laws applicable in your own jurisdiction, and the Provider makes no representation that the Program is appropriate or available for use in any particular location.
3.1 Subject to your compliance with the Terms and to receipt of payment in full, the Provider grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view the Program for your own personal, non-commercial use.
3.2 The license granted under clause 3.1 subsists indefinitely from the date of purchase, subject to earlier termination under clause 16.
3.3 No right, title or interest in the Program or in any material comprised in it passes to you. All rights not expressly granted are reserved.
3.4 The Program is delivered as-is and as-available. The Provider may vary, correct, replace or withdraw any individual video or item of material within the Program, provided that the Program taken as a whole remains substantially as described at the point of sale.
3.5 The license granted under this clause 3 relates to the Program only. Any other product or service offered by the Provider, including any subscription community, is supplied under separate terms applicable to that product or service and nothing in these Terms grants any right in respect of it.
4.1 You shall not reproduce, download other than as the Site permits, record, screen-capture, distribute, transmit, publish, broadcast, sell, license, rent, lend or otherwise make available the Program or any part of it to any other person.
4.2 You shall not share, forward or publish any link, URL, access token or email by which the Program may be accessed. Access to the Program is personal to you.
4.3 You shall not create any derivative work from the Program, nor use the Program or any part of it to instruct, train, coach or treat any other person, whether or not for payment.
4.4 You shall not use the Program, or any material comprised in it, to develop, train or evaluate any machine learning or artificial intelligence system.
4.5 You shall not circumvent, disable or interfere with any security or access-control feature of the Site.
4.6 A breach of this clause 4 is a material breach of the Terms and entitles the Provider to terminate the license under clause 16.2.
5.1 The price of the Program is that displayed on the Site at the time you place your order, and is stated in United States dollars (USD).
5.2 The Program is sold for a single payment. It is not a subscription. No recurring charge arises from your purchase of the Program and no payment method is retained for the purpose of re-charging you.
5.3 The Provider may change the price of the Program at any time. A change of price does not affect any order already placed.
5.4 Unless expressly stated otherwise at checkout, the price displayed is exclusive of any sales, use, value-added or similar tax. Where any such tax is chargeable, you are responsible for it.
6.1 Payment is taken at the point of order through the Provider's payment infrastructure, which is operated by HighLevel, Inc. ("GoHighLevel") and processed by Stripe, Inc. ("Stripe").
6.2 Card details are entered directly into a payment form operated by Stripe. The Provider does not receive, process or store your full card number, and payment card data is handled by Stripe under the Payment Card Industry Data Security Standard.
6.3 Your use of the payment form is additionally subject to Stripe's own terms and privacy policy.
6.4 You represent that you are authorized to use the payment method you submit and that the information you provide is accurate.
6.5 Where a payment fails, the Provider may suspend or terminate access to the Program under clause 16.2. Where a payment is reversed or is the subject of a chargeback, access to materials already delivered is not withdrawn.
6.6 If you believe a charge is incorrect, contact the Provider at [email protected] before contacting your card issuer. Most billing questions are resolved faster this way.
7.1 The Program is delivered electronically. Following purchase, you will receive the Program as a series of daily emails, each containing a link to that day's video, sent to the email address you supply at checkout.
7.2 Delivery begins promptly following purchase. Delivery of the Program in full takes place over a period of approximately 21 days.
7.3 It is your responsibility to supply a valid email address, to ensure that email from the Provider is not blocked or filtered by your email provider, and to notify the Provider if delivery fails. The Provider is not responsible for non-delivery caused by an incorrect address, a full mailbox, or filtering by your email provider or device.
7.4 The videos comprising the Program are hosted on the Site and are reachable only from the link in the corresponding email. There is no index, catalogue or library page.
7.5 The Provider is not liable for any interruption to availability of the Site or of email delivery caused by a third party, including any hosting, email or payment provider.
8.1 Refund requests should be sent to [email protected] and will be considered on a case-by-case basis.
8.2 Where a refund is granted, access to materials already delivered is not withdrawn.
9.1 The Medical Disclaimer set out at clause 21 below forms part of these Terms. You confirm that you have read it.
9.2 The Program is general fitness and wellness education, prepared for a general audience and identical for every purchaser. It is not medical advice, physical therapy, treatment, diagnosis, assessment, a plan of care, telehealth, or healthcare of any description, and it is not a substitute for consultation with a qualified healthcare professional.
9.3 No provider-patient, therapist-client or clinician-patient relationship is created between you and the Provider or any individual associated with the Provider, whether by purchase of the Program, by use of the Program, by correspondence, by the submission or receipt of Feedback, or otherwise.
9.4 Any professional license held by any individual associated with the Provider is stated as a matter of biography. It does not constitute an offer to provide licensed professional services in any jurisdiction, and no such services are offered or provided through the Program.
9.5 The Provider does not assess your individual circumstances and is not in a position to determine whether any exercise contained in the Program is appropriate for you. That determination is yours, taken with the advice of a qualified healthcare professional where appropriate.
9.6 You are advised to consult a physician or other qualified healthcare professional before beginning the Program, and you must do so in any of the circumstances set out in the Disclaimer.
9.7 No representation or warranty is made as to any outcome. Individual results vary. Any Feedback or testimonial published by the Provider reflects the experience of the individual concerned and is not a representation of typical results.
10.1 I understand that physical exercise, including gentle and low-intensity exercise of the hands, wrists and arms, carries an inherent risk of injury. I understand that this risk includes the risk of strain, sprain, aggravation of an existing condition, and injury which may be serious or permanent.
10.2 I understand that the Program is not supervised, that no one observes me performing any exercise, and that no one is able to correct my technique or to intervene if something goes wrong.
10.3 I am participating voluntarily. I am responsible for deciding what is safe for me, for stopping if anything causes pain or does not feel right, and for seeking professional advice where the Disclaimer says I should. I knowingly and freely assume all risk of injury arising from my participation.
10.4 To the fullest extent permitted by applicable law, you release and discharge the Provider, and its owners, officers, employees, contractors and agents, from any and all claims, demands, actions and causes of action arising out of or relating to your participation in the Program, including any claim founded in ordinary negligence.
10.5 The release in clause 10.4 does not extend to, and nothing in these Terms purports to exclude or limit liability for, gross negligence, recklessness, wilful or intentional misconduct, fraud, fraudulent misrepresentation, death or personal injury to the extent that liability for it cannot lawfully be excluded, or any other liability which applicable law does not permit to be excluded or limited.
10.6 The release in clause 10.4 does not apply where the law of the jurisdiction in which you reside does not permit the release of liability for future negligence. This includes, without limitation, Louisiana, Montana and Virginia. In those jurisdictions clauses 10.1 to 10.3 continue to apply as an acknowledgement and assumption of risk, and the remainder of these Terms is unaffected.
To the fullest extent permitted by applicable law, the Provider's total aggregate liability arising out of or relating to the Program, the Site, or these Terms, whether in contract, tort including negligence, or otherwise, shall not exceed the amount you actually paid for the Program.
11.1 To the fullest extent permitted by applicable law, the Provider shall not be liable for any indirect, incidental, consequential, special, exemplary or punitive damages, nor for loss of profit, loss of opportunity or loss of data, however arising.
11.2 The Program and the Site are provided on an as-is and as-available basis. To the fullest extent permitted by applicable law, the Provider disclaims all warranties, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, and non-infringement. The Provider does not warrant that the Program will be uninterrupted, error-free, or that it will produce any particular result.
11.3 Clause 11 does not exclude or limit any liability which cannot lawfully be excluded or limited, and clause 10.5 applies to this clause 11 as it applies to clause 10.
11.4 Some jurisdictions do not allow the exclusion or limitation of certain damages. Where that is so, the exclusions and limitations in this clause 11 apply only to the extent permitted, and the remainder continues in effect.
12.1 You agree to indemnify and hold harmless the Provider, and its owners, officers, employees, contractors and agents, against any claim, loss, liability, damage, cost or expense, including reasonable legal fees, arising out of your breach of the Terms, your misuse of the Program, or your infringement of the rights of any third party.
13.1 You are not obliged to send Feedback. Where you do, the following applies.
13.2 You grant the Provider a non-exclusive, worldwide, royalty-free, fully paid, perpetual, irrevocable, transferable and sublicensable license to use, reproduce, adapt for length and clarity, publish, display and distribute your Feedback, in whole or in part, in any medium now known or later devised, for the purposes of marketing, advertising and promoting the Provider's products and services.
13.3 Under the license in clause 13.2 the Provider may attribute your Feedback to you by your first name, by your first name and the initial of your surname, by your initials, or anonymously, at the Provider's election. The Provider may state your general location, meaning no more precise than city and state or country.
13.4 The license in clause 13.2 does not extend to, and the Provider will not without your separate written consent publish, (a) your full name, (b) any photograph or video of you, (c) your voice, or (d) any other information identifying you more precisely than clause 13.3 permits. Consent for any of these will be sought from you separately and may be withheld.
13.5 You warrant that any Feedback you send is your own, that it reflects your genuine and honest experience, and that its publication will not infringe the rights of any third party.
13.6 The Provider is not obliged to publish any Feedback, and may cease publishing any Feedback at any time.
13.7 You may withdraw the license in clause 13.2 in respect of future publication by writing to [email protected]. The Provider will cease using the Feedback concerned within a reasonable period and will make reasonable efforts to remove it from material under the Provider's control, but is not required to recall material already distributed or printed.
13.8 Any suggestion, idea or improvement you send regarding the Program may be used by the Provider without restriction, without attribution and without any obligation to you.
14.1 The Program, the Site, and all video, text, images, graphics, audio, layout, design and other material comprised in them, are owned by the Provider or licensed to it, and are protected by copyright and other intellectual property rights.
14.2 The name "21-Day Hand Reset", the name "Robbie Peck", and any associated logos and marks, are the property of the Provider. No right to use them is granted.
14.3 If you believe material on the Site infringes your copyright, write to [email protected] identifying the material and the work you say it infringes.
15.1 By purchasing the Program you consent to receive the emails by which the Program is delivered. These are necessary to the supply of the Program and are not marketing communications.
15.2 Separately, the Provider may send marketing emails to those who have asked to receive them. Every marketing email carries an unsubscribe link, and you may unsubscribe at any time without affecting your access to the Program.
15.3 Notices to the Provider are given by email to [email protected]. Notices to you are given to the email address associated with your purchase.
15.4 The handling of your personal information is described in the Privacy Policy.
16.1 The Terms apply from the point at which you first purchase or use the Program and continue for so long as the license granted under clause 3 subsists.
16.2 The Provider may suspend or terminate the license granted under clause 3, without refund save as clause 8 provides, where you are in material breach of the Terms, including any breach of clause 4.
16.3 Clauses 4, 9, 10, 11, 12, 13, 14, 18 and 19 survive termination.
17.1 The Provider may amend the Terms. The amended Terms take effect when published on the Site, and the effective date at the head of this document will be updated.
17.2 Amendments do not apply retrospectively to a purchase already completed. The Terms in force at the time of your purchase govern that purchase.
18.1 The Terms and any dispute arising out of or relating to them or to the Program are governed by the laws of the State of Tennessee, without regard to its conflict of laws provisions.
18.2 The parties submit to the exclusive jurisdiction of the state and federal courts located in Davidson County, Tennessee.
18.3 Clauses 18.1 and 18.2 do not deprive you of the protection of any mandatory consumer protection provision of the law of the jurisdiction in which you reside, nor of the right to bring proceedings in the courts of that jurisdiction where the law of that jurisdiction gives you that right and it cannot be excluded by agreement.
18.4 Before commencing any proceedings, you agree to contact the Provider at [email protected] and to allow 30 days for the matter to be resolved informally.
19.1 If any provision of the Terms is held to be invalid or unenforceable, that provision is severed and the remainder continues in full force.
19.2 No failure or delay by the Provider in exercising any right operates as a waiver of it.
19.3 You may not assign or transfer your rights under the Terms. The Provider may assign the Terms in connection with a transfer of its business.
19.4 The Terms constitute the entire agreement between you and the Provider in respect of the Program and supersede any prior statement or representation, save that nothing in this clause limits liability for fraudulent misrepresentation.
19.5 Nothing in the Terms creates a partnership, joint venture, employment or agency relationship between you and the Provider.
19.6 The Provider is not liable for any failure or delay in performance caused by circumstances beyond its reasonable control.
19.7 There are no third-party beneficiaries to the Terms.
Groundwork Wellness LLC
doing business as physiorobbie
1906 Glen Echo Rd, PO Box 150001, Nashville, TN 37215, United States
[email protected]
This clause was previously published as a separate Medical Disclaimer. It is reproduced here in full so that one document covers everything. It is written in plain language on purpose: a health warning that cannot be understood does not warn anybody.
Please read this before you start. It is short, and it is the most important page here.
It is a general fitness and wellness program for your hands. It is 21 days of pre-recorded videos, sent to you one a day by email. Everyone who buys it gets exactly the same 21 videos, in the same order.
It is education and exercise instruction for a general audience. It is not built around you, your hands, or anything you have been diagnosed with, because nobody has looked at your hands.
This is for hands that have gotten stiff and weak. It isn't for a specific condition or sharp pain. If you have a specific condition or sharp pains, you should see a doctor, and probably a physical therapist in person.
That sentence is on the front page of this site too, and it means what it says. If you are in pain now, this is not the thing you need.
It is not medical advice. It is not physical therapy. It is not treatment, diagnosis, assessment, or a plan of care. It is not telehealth and it is not healthcare of any kind. Nothing in it is a substitute for seeing a doctor, a physical therapist, or any other qualified professional, and nothing in it should be used to delay seeing one.
If a doctor or a therapist has told you to do something, or told you not to do something, follow them and not these videos.
Robbie Peck is a licensed physical therapist. He holds a Doctor of Physical Therapy degree and is licensed to practice physical therapy in Tennessee, Virginia and Washington. That is true, and it is why he knows what he is teaching.
His licenses are part of his background. They are not an offer to practice physical therapy in your state, and buying this program does not make him your physical therapist.
No provider-patient relationship is created between you and Robbie Peck by buying the program, by watching the videos, by receiving or replying to an email, by commenting, or by sending a message on social media. He is not assessing you, treating you, or prescribing anything for you, and he is not able to. He has not examined your hands.
If you write to him and ask what you personally should do about your own hands, he will not answer that question, because answering it properly would mean examining you first. He will tell you to see someone in person.
Talk to a doctor or a physical therapist before you start, and do not start until you have, if any of these is true for you:
Stop straight away, and see someone, if anything you do here causes pain, makes something worse, or does not feel right. Nothing in these videos is worth pushing through pain for.
If you think you are having a medical emergency, call 911 or your local emergency number.
Moving your body carries a risk of injury. That is true of any exercise, including gentle exercise, and it is true here.
By using this program, you are saying that you understand that. You are choosing to take part, you are doing it on your own responsibility, and you are the one deciding what is safe for you on any given day. Go at your own pace. Do less than the video shows if less is what your hands want. Skip anything that hurts.
You know things about your own health that Robbie does not. He is not able to tell whether an exercise is safe for you, and he is not able to supervise you doing it. Those decisions are yours, and where you are not sure, they belong to you and the person who actually treats you.
Nothing here is a promise about what will happen to your hands. Everyone is different, and what one person gets from this is not what you will get from it. Any comments or feedback shown on this site are that person's own experience, not a typical result and not a prediction.
Email [email protected] about the program, your purchase, or anything on this page. Please do not send health details or ask for advice about your own condition, because that question cannot be answered by email.
Groundwork Wellness LLC
doing business as physiorobbie
1906 Glen Echo Rd, PO Box 150001, Nashville, TN 37215, United States